Warranty
All equipment sold are warranted solely by the manufacturer/distributor. All items requiring repair should be sent to the manufacturer/distributor directly for service.
Best Effort Service
All equipment sold by us, if customer need us to send for warranty service, customer have to pay transport charges send to manufacturer/distributor. All cost incurs have to be pay by customer.
We always provide the best and fastest service as we can as in line with our Best Effort Service, but the waiting period is depending on different service centre, we do not guarantee how fast it can be done.
Remark:
- Accessories are not cover by warranty, including battery, charger, ac adapter, all types of cables, flash tube, modelling lamp and locking mechanism.
- Wear and tear, breakage, firmware, software and any inappropriate usage are not cover under warranty.
- All Free Gift or bundle accessories does not cover any warranty.
We are not liable if the manufacturer/distributor fails to perform warranty service.
We will not be responsible for any consequential, lost or incidental damage resulting from the sale or use of any merchandise purchased from us.
Others:
All products once registered online, it is not available for exchange, must send for warranty.
DJI products once activated, it is not applicable for exchange and return, it must send for warranty service.